A Virtual Executive Assistant to Keep Your Day-to-Day Running

An executive assistant works closely with you, not just on tasks. They manage your calendar and inbox, follow up with clients, and learn your priorities well enough to decide what needs you and what doesn’t. A general virtual assistant usually handles a list of tasks. An executive assistant looks after how your day runs.

Only the access you’re comfortable giving. Many business owners start with calendar access and limited inbox permissions, then add more as trust builds. Your assistant is trained on what can be shared, with whom, and when, and you can tell us about any specific requirements on your discovery call.

No. We train and onboard every assistant on the tools and processes of their role. Before they start, we study your systems and workflows and set up access, so you never teach the basics. Once they’re working, you set the priorities and we take care of the managing. If this is your first virtual assistant, we can show you how to get the most out of working together. If you use specialized tools, tell us on your discovery call so their training covers them.

Most bad experiences come down to no one being accountable. At CAST, someone is always responsible for how the work is going, and your assistant is prepared for your business before they begin. If it would help, we can also coach you on setting clear expectations from the start, so old problems don’t repeat. If something isn’t working, you have people to tell, not a person to chase.

Usually it doesn’t stick because the work keeps coming back. You don’t need to be good at delegating to work with us. Our model doesn’t depend on it. If you’d like, coaching during onboarding helps you decide what to delegate first and build simple routines that keep delegated work from coming back to you.

We use AI as a tool, not a replacement for judgment. It speeds up routine work such as drafts, sorting, summaries and reminders. Your assistant reviews everything before it reaches you and makes the decisions that matter. AI can’t give the care your clients and your team need. People do. If you have specific requirements for how AI is used with your information, tell us on your discovery call.

We train every assistant on judgment with information: what can be shared, with whom, and when, based on what’s at stake for your business. If your business has specific requirements, tell us on your discovery call.

Tell your Client Success Manager. We look into what isn’t working and fix it with you. If the fit still isn’t right, we match you with a different assistant and train them on your business, so you’re not starting from zero.

Your assistant works hours built around your business day. When we match you, we agree on a schedule that overlaps with yours, so you can reach them when you need them and assign tasks without waiting overnight.

We do. CAST takes care of payroll, local benefits, and employment compliance in the Philippines, so you don’t need to set up a legal entity, run international payroll, or manage local paperwork.

You pay per hour, with a minimum commitment. Your rate covers a vetted assistant plus a team that manages the work day to day, so you’re not managing it yourself. We go through the exact numbers on your discovery call. If you want a direct freelancer with no management, CAST isn’t the right fit.

Yes. You can adjust your hours, change roles, or add another assistant as your business changes. You can also stay with one assistant for as long as it suits you.