A Virtual Creative Assistant to Shape Your Online Presence
Your creative assistant keeps your brand consistent and your online
presence current, so your business looks as good as the work you do.
ROLE CAPABILITIES
What Your Creative Assistant Handles
Your creative assistant takes on your ongoing design requests, website updates, and digital marketing assets. They keep your content current and in line with your priorities, so creative work keeps moving even in your busiest weeks.
Find the creative assistant who fits your brand.
Develop & Refine Your Branding
Keep your visual identity consistent across every platform, and update your brand guidelines as your business grows.
Design Branded Marketing Materials
Create sales collateral, pitch decks, social graphics, and other marketing assets, ready to use.
Build & Update Your Website
Maintain your site layout, publish updates, and make sure your website reflects what you offer today.
Create Digital & Social Media Content
Produce graphics, visual media, and promotional assets on a steady schedule, so your content never stalls.
Brainstorm & Polish Your Content With AI
Use AI tools to aid in drafting social media captions, proofreading copy, and planning your content calendar, then refine every piece so it stays true to your brand.
Your Assistant, Up and Running in 3 Steps
01
Discovery
Book a free discovery call. Share a bit about your company and where the work is piling up, and we’ll map out which work to take over first.
02
Matching
We match you with a vetted assistant and train them for your business. No job posts, resumes, or interviews to manage.
03
Integration
Meet your assistant and start assigning work at your own pace. Your Client Success Manager stays on the account.
Every client has access to coaching. If you’re new to working with a virtual assistant, let us know and we’ll coach you through it.
Frequently Asked Questions
Common questions about working with a virtual creative assistant.
How is a creative assistant different from hiring a design agency?−
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An agency usually works project by project, with a new brief each time. Your creative assistant is dedicated to your business, so they learn your brand, your audience, and your style, and keep everything consistent month after month. You get ongoing creative support without managing a design team.
Can my creative assistant work in the tools my team already uses?+
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Yes. Your creative assistant works inside your existing design and content tools. If you use anything specialized, tell us on your discovery call so their training covers it.
Do I have to train or manage my virtual assistant?+
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No. We train and onboard every assistant on the tools and processes of their role. Before they start, we study your systems and workflows and set up access, so you never teach the basics. Once they’re working, you set the priorities and we take care of the managing. If this is your first virtual assistant, we can show you how to get the most out of working together. If you use specialized tools, tell us on your discovery call so their training covers them.
I’ve had a bad experience with a virtual assistant before. What’s different here?+
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Most bad experiences come down to no one being accountable. At CAST, someone is always responsible for how the work is going, and your assistant is prepared for your business before they begin. If it would help, we can also coach you on setting clear expectations from the start, so old problems don’t repeat. If something isn’t working, you have people to tell, not a person to chase.
I’ve tried delegating before and it didn’t stick. Will this be different?+
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Usually it doesn’t stick because the work keeps coming back. You don’t need to be good at delegating to work with us. Our model doesn’t depend on it. If you’d like, coaching during onboarding helps you decide what to delegate first and build simple routines that keep delegated work from coming back to you.
How do you use AI?+
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We use AI as a tool, not a replacement for judgment. It speeds up routine work such as drafts, sorting, summaries and reminders. Your assistant reviews everything before it reaches you and makes the decisions that matter. AI can’t give the care your clients and your team need. People do. If you have specific requirements for how AI is used with your information, tell us on your discovery call.
What security and compliance measures are in place?+
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We train every assistant on judgment with information: what can be shared, with whom, and when, based on what’s at stake for your business. If your business has specific requirements, tell us on your discovery call.
What if my assistant isn’t the right fit?+
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Tell your Client Success Manager. We look into what isn’t working and fix it with you. If the fit still isn’t right, we match you with a different assistant and train them on your business, so you’re not starting from zero.
How does time zone overlap work?+
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Your assistant works hours built around your business day. When we match you, we agree on a schedule that overlaps with yours, so you can reach them when you need them and assign tasks without waiting overnight.
Who handles payroll and employment compliance?+
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We do. CAST takes care of payroll, local benefits, and employment compliance in the Philippines, so you don’t need to set up a legal entity, run international payroll, or manage local paperwork.
How does pricing work?+
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You pay per hour, with a minimum commitment. Your rate covers a vetted assistant plus a team that manages the work day to day, so you’re not managing it yourself. We go through the exact numbers on your discovery call. If you want a direct freelancer with no management, CAST isn’t the right fit.
Can I scale up or down as my needs change?+
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Yes. You can adjust your hours, change roles, or add another assistant as your business changes. You can also stay with one assistant for as long as it suits you.
